About the terms
OutdoorVisit s.r.o., company ID 05889197, with registered office at Korunní 2569/108 Vinohrady, 10100, Czech Republic, registered in the Commercial Register maintained by the Regional Court in Prague, file no. C 272 474 (“We“, “Our“, “Us“) operates Internet Booking Platforms www.outdoorvisit.com, www.outdoorinbarcelona.com, www.pragueoutdoorday.com, and www.dublinoutdoor.com, (referred to as „Platform“ or “Platforms”), offering tours and leisure activities. Visitors can find service offerings from suppliers through the Platforms and make bookings. OutdoorVisit s.r.o. takes the role of an intermediary between the visitor and the supplier. OutdoorVisit s.r.o. is not a contracting party between the visitor and the supplier.
The object of these Booking Terms is solely the provision of the OutdoorVisit s.r.o. Booking Platforms, based on the terms of this agreement. OutdoorVisit s.r.o, has no further obligations or liabilities. In order to allow a correct execution of bookings on the OutdoorVisit s.r.o. Booking Platforms, the booking process is defined in detail in this document.
The supplier offers tours, other tourism services or leisure activities and seeks to promote his services on the OutdoorVisit s.r.o. Booking Platform.
Terms and conditions for customers
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the platform and connected services.
Your access to and use of the Service is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. Should you disagree with any part of the terms then access to the Service is disallowed.
Our Services shall consist of the following:
- Displaying the offered Activities and/or their combination on Our Platform;
- Mediation of the Contract between You and the Selected Supplier; and
- Delivery of the confirmation voucher(s) for the bookings made through our platform.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
Your purchase will be made in your own name. You will receive the name of the supplier on the Booking by confirmation e-mail. You will receive this e-mail upon submitting your booking request and a successful confirmation of availability by the supplier. Through the e-mail, you will also receive payment details for the transaction. Your booking is valid and confirmed once we receive information regarding your full payment.
It is necessary that you enter your email address in a correct and unabbreviated form. We are not liable for non-delivery of Confirmation Voucher(s) for an activity(activities), if caused by circumstances on your part such as entering an incorrect email address or incorrect email settings. You must notify us of any changes to your contact information that may affect our ability to deliver the ordered Confirmation Voucher(s) to you. Please be reminded that we do not deliver Confirmation Voucher(s) in paper form; please print out the Confirmation Voucher(s) and/or other travel documents required by the selected supplier(s) and/or relevant authorities and bring them with you to the meeting point for the Activity.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for the purposes of facilitating the completion of any Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
The prices quoted on our Platform include the cost of the activity as agreed with the supplier, VAT and fee for our Services. All these components of quoted price are displayed as a single Full Price.
Binding agreements with suppliers of activities available on the website require a booking request through the platform and the supplier's acceptance of the booking request.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
When you create an account with us or purchase an Activity (activities) on our platform, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you may use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Fraudulent Transaction Protection
To ensure the high standard of our Services and to protect against fraudulent transactions, we reserve the right to perform checks (verification) of payment cards. For this reason, we may request your cooperation to verify the identity of the payment card holder. Until successful verification, our obligation of immediate commencement of the provision of our Services is suspended. In this event your funds will be blocked at the bank and therefore we will not withdraw them. The time that it will take to verify a payment card is not included in the period within which we have stipulated for providing our services.
Electronic Evidence of Takings
According to the Law of the Czech Republic (Law of Electronic Evidence of Takings 112/2016 Sb), we are required to provide you with an electronic receipt with evidence of stating the received amount at the tax administrator body of the Czech Republic.
The authorities that supervise our business activities and to who you can address complaints are the Czech Trade Inspection Authority [Česká obchodní inspekce], the competent Trade Licensing Office [živnostenský úřad], and the Office for Personal Data Protection [Úřad na ochranu osobních údajů]. In the EU it is also possible to address your complaints to the European Consumer Centre Czech Republic (evropskyspotrebitel.cz/eng) and the Data Protection Officer of the European Commission. Prior to addressing the Authorities, we kindly ask you to contact us through our customer care and we will do our best to resolve your complaint.
These Terms shall be governed and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Article 11. Dispute Resolution
In case of any dispute, the courts of the Czech Republic shall have complete jurisdiction over all disputes arising between you and us.
According to EU legislation all consumers residing in EU countries are, prior to filing any legal action to the court, pursuant to the Act No. 634/1992 Coll., on Consumer Protection, as amended, entitled to commence the out-of-court settlement of their dispute with Us, provided that any such dispute between an EU consumer and Us has not been successfully settled directly. The institution in charge of out-of-court settlements for EU consumer disputes with our company is the Czech Trade Inspection Authority (coi.cz). More information on out-of-court settlements of consumer disputes may be found here (coi.cz/en/for-consumer/advice-information-consumer-rights).
Pursuant to the EU Regulation No. 524/2013, EU consumers are also entitled to commence the out-of-court settlement of consumer disputes on-line through the ODR platform for on-line resolution of consumer disputes accessible at ec.europa.eu/consumers/odr.
Language of the Service Agreement
Please note that only the English version of the herein stated Terms & Conditions is legally binding. Any translations have been provided purely for user convenience. In the event of discrepancy between a translation and the English master of the herein stated Terms & Conditions, the English master shall prevail.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property infringement ("Infringement") of any person.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of "Copyright Infringement" of email@example.com and include in your notice a detailed description of the alleged Infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation of any content infringing upon your copyright.
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of OutdoorVisit s.r.o. and its licensors. The Service is protected by copyright, trademark, and other laws of both the Czech Republic and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of OutdoorVisit s.r.o.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by OutdoorVisit s.r.o.
OutdoorVisit s.r.o. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that OutdoorVisit s.r.o. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever and without limitation.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Limitation of Liability
In no event shall OutdoorVisit s.r.o., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is solely at your risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
OutdoorVisit s.r.o., its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. In case of a major revision we will try to provide at least 30 days notice prior to any new terms taking effect by placing a note in the section of Terms and services on our Platform. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please terminate use of the Service.
Should you have any questions about these Terms, please feel free to contact us through our contact form.